Facial Disasters!

by Errolyn

Gosh - so many things have happened!!!!
A quick list to organise my mind :
Facial
Manicure & pedicure
Pre Wedding photoshoot
Invitation cards
PAYMENTS

So, first things first going by the list, let's talk about Ju Han and my facial at Beaubelle 10, Jalan Semantan. (You know! That place opposite CIMB with the car crashing out of the multi-level car park and the recent landslide….). My face was pimpled beyond recognition so Ju Han managed to persuade me to go get a facial before the pre-wedding photoshoot on 8 Jan. I think the skin condition - dry and combination as it is was exacerbated by the stress of the photoshoot and wedding etcs. But I gave in, when my face went on a strike and just refused to look presentable.

We booked a Chocolate Facial each at Beaubelle for Sat. We've been there 3 times prior - having bought a package. The first and second times were god-awful hard-selling, in-your-face marketing spiels which we both hate and we actually staved off Visit no.3 for a good 3 months.

Finally, we thought, what the heck - we have to just suck it up and finish off the package then we'll be free of them for good. To our surprise, the pushy, aggressive girl (don't know her namelah) wasn't there and we had a wonderfully relaxed time there. She actually finished off the visit with "Thanks for coming. If there is anything you need, please just give me a call". PERFECT! Ju Han and I actually talked about being able to come back to this particular branch with Ms Pushy gone.

Lo and behold, when we walked in, who should greet us with a catalogue but……MS PUSHY!!!! ARRRGHHGHGHHHhh - MOTHER OF……..!!!!! We knew we were in for a bad time. She completely focused her efforts on me and talked my ear off about the most perfect new Stem Cell Rejuvenation Blah Blah treatment for Half Price now! WOWOWWOWOWO!!!! I was like - no I don't want. I want my Chocolate Facial.

When my actual facial girl - apa dia punya name ..Gigi? was prepping me, MS PUSHY called her out and I had a sinking feeling. Without fail, Gigi walked in and immediately started in on me for the Stem Cell Treatment. She talked and talked and talked, buy this ampoule, buy this mask, buy my ass…, in a LOUD voice!!!!! and I just couldn't take it anymore. I said, "You know. You guys keep pushing me to buy this and that and I am really not comfortable with that".

She shut up after that. She left me for a while and came back proffering a free hydrating treatment with my mask. Of course I accepted it and she even complimented me on my skin barring the fact that it was dry. My momma didn't bring up no fool, fool! You think I'm going to fall for your sweet act now???!

At the end of the facial, they sat us down AGAIN with the catalogue and I looked at Gigi squarely in the eye and said, "No." She repeated her sales act, I repeated my refusal.
Now, what is the most GALLING is that at the point of payment at the front counter, BOTH MS PUSHY and GIGI made a last ditch attempt to sell us another Chocolate Facial. I wanted to slap their heads together!

THAT WAS THE LAST TIME I AM EVER GOING TO BEAUBELLE.

If they do not know how to train their sales staff or if their targets are so unrealistic that their employees need to give up their first born children to achieve it, it ain't my kind of establishment! I've been for facials with Clarins and Estee Lauder and SKII and nobody needs to push this hard.

BEAUBELLE and MODERN BEAUTY (Damansara Utama) - you are on my BARRED list!